An Analysis Of Starbucks Billion-Dollar Loyalty Program

After Q1 of 2016, Starbucks had $1.2 billion in customer funds loaded onto their plastic and mobile Starbucks cards. This is larger than the amount held by many of the smaller regional banks. They’re...

/ April 2, 2017

6 Steps To Making Your Customers Happy – A Guide For SMBs

Why are you running your own business? When we talk to our retailers, we find that practically all of them are in their line of work for more than just financial reasons....

/ March 27, 2017

Loyalty Program Statistics – 5 Important Numbers To Note

What is loyalty all about? Let’s ask an expert: As skewed as Dwight’s logic is, he did get one thing correct—that is, loyalty should be valued and pursued after. Certainly,...

/ February 17, 2017

New Feature: Customer Feedback

Boy do we have a new year goody for you! Providing a great customer experience is the key to a successful business. Now you can find out what customers think about...

/ January 8, 2017

New Feature: Easy Stamp Approval

We’re excited to introduce a new feature which we think cashiers will love! With our new Easy Stamp Approval feature, it takes just one click for cashiers to grant a stamp:...

/ October 28, 2016

New Feature: Reward Terms & Conditions

Howdy! Do you want to let customers know the rewards they earn can’t be combined? Or maybe that they can redeem rewards only if they come by on a Tuesday in a green...

/ October 11, 2016

New Feature: Grant More Stamps

The CandyBar elves have been busy! Want to give a customer more than 4 stamps? Your wish is granted! Cashiers can now grant any number of stamps to a customer with...

/ October 8, 2016