An Analysis Of Starbucks Billion-Dollar Loyalty Program
After Q1 of 2016, Starbucks had $1.2 billion in customer funds loaded onto their plastic and mobile Starbucks cards. This is larger than the amount held by many of the smaller regional banks. They’re...
6 Steps To Making Your Customers Happy – A Guide For SMBs
Why are you running your own business? When we talk to our retailers, we find that practically all of them are in their line of work for more than just financial reasons....
Loyalty Program Statistics – 5 Important Numbers To Note
What is loyalty all about? Let’s ask an expert: As skewed as Dwight’s logic is, he did get one thing correct—that is, loyalty should be valued and pursued after. Certainly,...
New Feature: Customer Feedback
Boy do we have a new year goody for you! Providing a great customer experience is the key to a successful business. Now you can find out what customers think about...
New Feature: Easy Stamp Approval
We’re excited to introduce a new feature which we think cashiers will love! With our new Easy Stamp Approval feature, it takes just one click for cashiers to grant a stamp:...
New Feature: Reward Terms & Conditions
Howdy! Do you want to let customers know the rewards they earn can’t be combined? Or maybe that they can redeem rewards only if they come by on a Tuesday in a green...
New Feature: Grant More Stamps
The CandyBar elves have been busy! Want to give a customer more than 4 stamps? Your wish is granted! Cashiers can now grant any number of stamps to a customer with...