In a previous blog post, we showed you how our packages feature gets you more cash flow. Some package items you sell could be pretty expensive though. To be safe, verifying the customer’s identity before handing over the item might be a good idea. You can now do this with our customer verification feature. Here’s how…
At 24 and 26 respectively, Joey and Vannessa are as young as the waiters and waitresses they employ. Yet, they are already owners of 2 successful restaurants – A Poke Theory & Alter Ego – housed under the F&B group, Tandem Collective. Interested to find out more about their success, I reached out to Joey…
Tim was the classic “Singaporean ah beng” story. He skipped school, smoked, skated, and had poor grades. At a young age, he was already condemned to be someone who will “never amount to anything in his life.” Only if he had let them. Today, Tim, together with Rebekah (his girlfriend) and Ryan (and 2 others)…
Are you looking to print loyalty cards? Maybe your customers have been badgering you for a loyalty program. Or maybe you’re just thinking it would be a nice way to give something back – or to increase customer retention and keep customers coming back. The “loyalty card” part is a great idea – but here…
The age 27 is not an age you typically associate with owning a restaurant. Yet, Gabriel Liong, together with his brother Mathieu, are the proud owners of Katto, a poke-bowl restaurant situated in the corner of Fusionopolis, right in the heart of Singapore’s second “Central Business District”. Katto, which means “cut” in Japanese, is popular…
So, your customers have been asking about your loyalty program, and you’re thinking of setting one up. Problem is, you’re not quite sure what the loyalty reward should be. How do you decide? Here are some of the questions you may have when setting up a loyalty program: How many stamps should earn for a…
Mission Juice is a modern cold-press juice store in sunny Singapore, located at 12 Gopeng Street #01-29, along Anson Road at Tanjong Pagar. Their juices have been featured in articles on RunSociety and scene.sg. https://www.instagram.com/p/BJFqqPiDPZj/?taken-by=missionjuice Mission Juice has been in business for over 4 years, founded by Joel – a cheerful, independent entrepreneur who genuinely enjoys interacting with…
A question that’s always interesting to ask people who run or manage cafes: how do you compete with Starbucks? This is a question that’s been tackled several times. Here are some of the best reads about this: Quora – How do you compete with Starbucks in the coffee industry? My favorite answer here is from Peter…
Matchaya is a Japanese confectionery and tea outlet in Singapore. They have two locations, one at Icon Village on Gopeng Street, and another at The Cathay. They also do popup stores from time to time. The founders, Kaelyn Ong and Kevin Chee, tested the waters with several popup stores before taking the plunge and investing in physical…
What happens when you get an unexpected influx of customers? A well-trained team will knuckle-up, chin down, and attack with everything they have to see you through the rush whether it lasts an hour or an entire day. It happens every holiday season in retail as well as during promotional periods. So, what do you…