How well does CandyBar perform? What do other users think about CandyBar?
We feature a number of CandyBar customers on our Case Studies page, with customers from F&B to retail and services. However, you can also find reviews of CandyBar all around the internet.
Let’s take a look:
CandyBar Reviews on FitSmallBusiness
Previously, CandyBar had a number of reviews on FitSmallBusiness. In December 2020, the site deleted all its reviews; here are the few we’ve been able to recover from the Internet Archive.
FitSmallBusiness CandyBar Review #1: “Amazing customer service.”
By: Geralda Ocadiz
What does CandyBar do well?
The platform and dashboard is easy to use. The business customers love it because they have updates every visit. Amazing customer service, they listen to you and make improvements with your ideas.
What does CandyBar not do well?
They are updating the software constantly sometimes happens that features are not working as you expected.
What do you wish you had known about CandyBar before using?
I wish I had known that like any improving software sometimes the features don’t work as you expected.
. . .
FitSmallBusiness CandyBar Review #2: “This tool helped me a lot to keep our customers.”
By: Cicely Capacite
What does CandyBar do well?
It is very easy to use and efficient. It made it easy for our customers to see their perks and rewards 
What does CandyBar not do well?
Looking forward to see more features especially for tracking online sales and inventory. But above all, the tool is highly recommended.
What do you wish you had known about CandyBar before using?
The details were explained to me clearly prior to using it.
. . .
FitSmallBusiness CandyBar Review #3: “The ease and flexibility of CandyBar has been really helpful.”
By: Samantha Veres
What does CandyBar do well?
The ease and flexibility of CandyBar has been really helpful while implementing the loyalty program into our business. The staff at CandyBar has been extremely accommodating and makes sure to go above and beyond to make sure their customers are taken care of.
What does CandyBar not do well?
It would be nice if there was a type of QR code or link that the customer could use to input their own number if needed in a fast-paced environment.
What do you wish you had known about CandyBar before using?
I wish I had known that the most effective way to use CandyBar involves several devices, especially in a restaurant environment.
. . .
FitSmallBusiness CandyBar Review #4: “Seamlessly keeps customers coming back!”
By: Jonathan Eisler
What does CandyBar do well?
CandyBar seamlessly helps us keep our customers engaged and coming back!
What does CandyBar not do well?
No issues to date.
What do you wish you had known about CandyBar before using?
I wish I knew how to upload contact’s info.
Have you used a competitor to CandyBar? If so, how does it compare?
Yes, Flok. It was good but CandyBar is better because users/customers don’t need to download an app.
. . .
FitSmallBusiness CandyBar Review #5: “Simple to use and set up.”
By: Stephanie Mayer
What does CandyBar do well?
It easily helps keep track of customers rewards. Simple to use and set up.
What does CandyBar not do well?
It would be helpful if it had a few more features, like the ability to access and adjust/ fix customers, so you can assign names to the phone #’s.
What do you wish you had known about CandyBar before using?
They are as advertised, no qualms at all!
. . .
We’ve also reached out to FitSmallBusiness for a copy of the reviews and will update this page.
CandyBar Reviews on Capterra
We send customers to Capterra if they want to leave a review, so it’s no surprise that some of our most glowing reviews come from Capterra.
. . .
Capterra CandyBar Review #1: “Customers love it because they don’t need to download”
By: Deborah G, rated 5/5
- Easy to use and operate: It’s easy to use and operate and I don’t have to have a special, dedicated iPad to use. I can use the iPad register and all I have to do is pull it up after ringing out customers and add a phone number.
- Customers love the convenience: Customers love it too, since they don’t have to download an app to receive the credits.
- Great customer service team: The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with.
- Affordable: I went to many loyalty sites, and even looked at my current [POS] software company that offers the same type program, and the cost for all others were way too expensive for a new business or a small business owner.
. . .
Capterra CandyBar Review #2: “Great app that helps me control the flow of my sales”
By: Reinaldo J., rated 5/5
- A robust business [loyalty] card Being able to interact with my clients in a happy way makes them always return.
- Contributes to Sales: Great application that helps me control the flow of my sales.
CandyBar Reviews on Other Review Sites
Let us know if you spot CandyBar Reviews out in the wild as well!
GetApp has a review page for CandyBar (but replicates the reviews on Capterra).
Meanwhile, FinancesOnline awarded us with the Great User Experience and Rising Star Awards in their 2018 review of CandyBar.